RETURNS, REFUNDS & EXCHANGES

We are happy to accept returns that have not been worn or used and have the original tags still attached. On receiving your returned item we will gladly send you at your request a replacement garment if it’s available or refund your full money on first shopping with us. Next purchase onwards we will refund your full purchase price excluding the postage fee.

 

Non-refundable Postage fee from 2nd purchase:

AU $8.00

NZ $11.00

International $20

Please return your item(s) within 14 days of receiving your order.

BLACK PLUM cannot accept returns for any reason other than manufacturing defects (detailed further below), after this period.

RETURN POLICY FOR SALE ITEMS

All sale items are "final sale". We do accept size exchanges on sale item and offer full refund if size doesn't fit considering  you return your item(s) within 14 days of receiving your order and in original condition. No refund is given for change of mind on Sale items. 

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About Us

Great Styles at great price & quality

Welcome to our boutique!

Our locally designed brands Black Plum & Ice Express are here for over 30 years. In our boutique we carry other brands such as Orientique, Threadz, Clarity, Yarra Trail, Tirelli and many more. 

Your every second is precious to us and we thrive to give you best match for your taste at best price & quality. We select our range for all shapes and sizes up to plus size.